The Sales and Marketing Operations Analyst working with the Global Sales Operations Manager will support our institutional sales and marketing groups. Assisting in identifying, measuring, and analyzing key metrics, evaluating processes, and supporting initiatives. This role will require strong business sense and analytic ability. You will need to be able to work in a dynamic environment, handling multiple projects and prioritizing appropriately to meet deadlines. As the Sales and Marketing Operations Analyst you will need to be detail-oriented with high standards and the ability to work cross functionally.
Responsibilities:
Monitor and interpret business performance, understanding drivers and trends in aggregate as well as individual deals in all applicable markets
Manage data for effective use by the marketing and sales teams to enhance operational efficiency
Assist with administration of global Salesforce instance
Participate in identifying and implementing process improvements and automations that contribute to efficiencies.
Segmentation, targeting, execution and analysis of marketing campaigns within Marketing Cloud, ensuring proper lead flow
Work with sales teams to ensure clean and accurate CRM system data, understanding system capabilities and processes.
Working with data and analytics including: identifying and correcting data quality issues, performing detailed analysis and reporting.
Ad-hoc support for Sales and Marketing Organizations. Responding to issues quickly and creatively with an open and positive attitude.
Skills & Qualifications:
Bachelor’s degree preferably in Business or IT
2-3 years’ experience with Salesforce Administration preferred
Experience with Marketing Automation Systems Preferred
Advanced proficiency in excel
Motivated with strong observational, organizational and communication skills
Familiarity and comfortable working with data and database management
Strong analytical and problem-solving skills.
How To Apply
Please apply through Indeed . Resume must be attached to your email to be considered.
Other Information
Encyclopædia Britannica is a global educational publisher with products that promote knowledge and learning. We provide timely, relevant, and trustworthy information and instructional products used in schools, universities, homes, libraries, and workplaces throughout the world. Britannica’s mission is the same today as it’s been since its first encyclopedia was published in 1768: to create products that inspire confidence, with content people can trust.
Encyclopaedia Britannica, Inc. is an equal opportunity employer and as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, disability status or status as a protected veteran. This policy of non-discrimination and affirmative action applies to all levels of employment and to all employment practices.
Job Type: Full-time
Experience:
Excel: 2 years (Required)
Salesforce: 2 years (Required)
Education:
Bachelor’s (Preferred)
Work authorization:
United States (Required)
Benefits offered:
Paid time off
Health insurance
Dental insurance
Healthcare spending or reimbursement accounts such as HSAs or FSAs
Other types of insurance
Commuting/travel assistance
Workplace perks such as food/coffee and flexible work schedules
Retirement benefits or accounts
BenU Undergrad Business 