WORKSHOP OVERVIEW:
Effective organizations need effective leaders who can make a positive impact on both the people they lead and the results they are responsible for achieving. This engaging one-day leadership workshop will help accomplish this goal. Through hands-on exercises, facilitator-led and small group discussion, self-assessments, and introspection, you will uncover strategies to further develop the critical skills of managing people, improving productivity and getting necessary results.
SESSION OBJECTIVES:
- Recognize the differences in the manager and the individual contributor roles
- Use time more effectively, utilizing principles, and practices of self- management
- Increase team effectiveness and efficiency by improving work processes
- Actively listen to others to achieve mutual understanding
- Provide effective feedback to help others be successful in their jobs
- Clearly communicate goals and expectations throughout the year
- Align and apply coaching strategies to specific stages of employee learning
- Understand what motivates employees
- Apply the most effective leadership strategy to a given team development stage
- Choose the most appropriate conflict management style for a given conflict situation
KEY TOPICS:
Topic 1: From Doing to Leading the Work
Topic 2: Achieving Results
- Managing Time
- Managing Processes
Topic 3: Candid Dialogue
- Active Listening
- Giving Effective Feedback
Topic 4: Coaching, Delegating and Motivating
Topic 5: Leading Teams
Topic 6: Managing and Resolving Conflict
WORKSHOP SCHEDULE:
| Time | Module |
| 9:00 – 9:15 | Workshop Introduction and Intro Exercise |
| 9:15 – 9:45 | Making the Transition: From Doing to Leading the Work |
| 9:45 – 11:00 | Achieving Result: Managing Time and Processes |
| 11:00 – 11:15 | Break |
| 11:15 – 12:15 | Creating Candid Dialogue: Active Listening and Giving Constructive Feedback |
| 12:15 – 1:00 | Lunch |
| 1:00 – 2:00 | Coaching and Delegating |
| 2:00 – 2:30 | Leading Teams: From Forming to Performing |
| 2:30 – 2:45 | Break |
| 2:45 – 3:30 | Managing Conflict |
| 3:30 – 4:00 | Action Planning: Start, Stop, Continue |
FACILITATOR: SUSAN HILL
Susan Hill is a learning professional with over 25 years of experience. She is highly experienced and skilled at designing, developing, and facilitating customized learning experiences for the workplace. Her areas of expertise include leadership, management and supervisory skills, effective communication, team development, customer/supplier relations, business strategy development and implementation, process management and improvement, sales effectiveness, performance consulting, and training evaluation.
Susan has worked with clients from across a wide range of industries over the past 16 years. Some of her key consulting/training clients are Abbvie, US Foods, Amtrak, Sysco, United Airlines, Chrysler Corporation, USPS, McDonald’s, Tellabs, Hyatt Regency, Lucent, and AT&T.
DATE: MAY 29, 2019 (9:00AM-4:00PM)
Continental breakfast and lunch will be provided.
LOCATION:
Illinois Institute of Technology
201 East Loop Rd
Wheaton, IL 60189
(630) 682-6030Workshop Fee: $395 per person
This workshop awards .55 Continuing Education Units (CEU)
BenU Undergrad Business 